A COMPANY that gave staff members the chance to complete the equivalent of nearly two years worth of training courses in the last financial year has been recognised with a major award for developing people.
More than 300 people who work for IT solutions specialists Technology Services Group attended 112 technical courses amassing a total of 650 days' training between them.
The investment contributed to TSG being awarded the Excellence in Developing People accolade at The Chartered Institute of Personnel & Development’s North East Awards ceremony held at the NewcastleGateshead Hilton Hotel.
TSG fought off stiff global competition in its category including the underwriting branch of Tesco and IHC Engineering Business Ltd.
Founded in 2003, TSG offers IT services, business software, telecoms solutions and IT security specific to individual business requirements. It employs 450 people at its headquarters in Gosforth and 12 regional offices across the UK from Aberdeen to Basingstoke.
CEO David Stonehouse said: “This award is great news for the group and shows just how much effort we put into ensuring we deliver the most professional experience possible for our customers.
“As a leading provider of CRM software, cloud computing and specialist services such as Microsoft Dynamics NAV, Sage Software, SharePoint and Pegasus business software it is key that TSG’s technical specialists and engineers are as knowledgeable as possible.”
In the last 12 months TSG has invested heavily in the learning and development on offer for its staff leading to an increased level of technical and managerial skills across the company.
Director of human resources Ayshea Robertson said she was delighted to have TSG's first award submission recognised so highly.
She added: “I am absolutely thrilled that we won the CIPD Excellence in Developing People Award. It’s recognition for the fabulous work we’ve done to ensure that we maintain the level of professionalism our customers expect.
“Delivering end-to-end IT solutions requires expertise and technical skills across a broad range of technologies which is why we’ve invested in this area, including the introduction of a dedicated technical trainer.
“Other innovations include a comprehensive soft skills training programme and management resource area on our intranet because we whole-heartedly believe that talented people delivering exceptional customer service are key to differentiating ourselves from our competitors.”
The CIPD North East Awards saw businesses of all sizes that are based in, or operate from, the North East compete in six different award categories.
